AppleCare Help Desk Tools (Set of CDs) - Apple Store (U.S.)

AppleCare Help Desk Tools provides a single user with a library of Mac OS installation and hardware diagnostic discs that is updated quarterly for a full year. AppleCare Help Desk Tools also provides access to Apple's professional online support resources, including online updates of the latest tools and software patches, and prompt email notification of Apple technical issues. Due to Florida regulations, resellers may not sell AppleCare Protection Plan to Florida consumers.